Join our hardworking dispatch team dedicated to protecting lives! Provo's Dispatch Center is a great place to work, and we are currently hiring. If you are looking for a career that positively impacts your community or a job that can make a difference in someone else's life, consider joining our dedicated team of professionals and becoming a Public Safety Telecommunicator. Please take a look at the job description here and read the following message from our Communications Manager, Dennis Harris:
The Homeland Security Act of 2002 defines the term “first responder” as “individuals who, in the early stages of an incident, are responsible for the protection and preservation of life, property, evidence, and the environment.”
Who better, by this very definition, can be considered a first responder than the dispatcher who is the start of everything, from picking up the phone to creating the record in the computer-aided dispatch (CAD) systems with the very first keystroke to sending out the first wave of help-all while providing life-saving instructions.
Dispatchers are the nucleus of any emergency event.
We are operational 24/7 every day. We are expected to answer your 911 call immediately and competently, provide police, fire, or medical pre-arrival instructions, and send help.
We deal with intense, life-and-death situations that go far beyond just taking a phone call.
We are not only the lifeline to the public, but to Fire Fighters and the Police in coordinating resources, making notifications, running checks, and getting the Fire Fighter and Officer the help they need when it counts the most.
Dispatchers are a special breed who possesses integrity, good judgment, a high degree of emotional self-control, empathy, intelligence, a diplomat, good communication skills and confidence, and above all, compassion.
Dispatchers are truly the unsung heroes that are there for all of us in our darkest hour.
Provo City
Communications Manager
Dennis Harris
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